Until now, transport service has been running without the help of technology. People and the entire sector have faced different kinds of problems with such system. A lot of things have been haphazardly done with the security issues always underlining the industrial movement. There was always the danger of damaging assets with this system looming large over the transportation industry. This is about a time when people noticed the challenges and wanted to change the scenario due to which the use of transportation management system has come into existence. This system is expected to do away with the challenges faced by the entire industry.
Some of the commonest and gravest challenges of transport service are:
- Loopholes across Parcel, Fleet and Freight- Without the transport software, there were huge loopholes in the whole logistics system. Each and every delivery model in organizations suffered stagnancy within and even outside the organization before the introduction of advanced technology. Both the truckload and less-than truckload methods were suffering within the supply chain. Speed has become an obstacle which has become invincible until the automation software arrived.
- Lack of Communication- There was lack of communication within departments which increased the time lag between the systems. In fact, due to this lack of interdepartmental communication and transparency, optimizing the entire system had become impossible. The disparity between departmental activities led to deteriorating customer service thus hampering the business.
- Managing Inbound Transportation- Managing inbound transportation is a hassle without a proper system in place that will integrate the entire process. As a result, costs were getting higher, delivery performance was going low and also the PO visibility of the shipment suffered. This also created excess stock in the warehouses which increased the chances of the items getting damaged.
- Tracking the Delivery- Tracking the supply and delivery was impossible without technological tools which caused delay in the process. Sometimes, the good was lost in the process as well causing trouble for the client and the company as well. Let alone tracking every step, it was not even possible to get through the transport service.
- Gaining Profit- The transportation companies faced this challenge more often than not due to the entirely slow process. Companies took more time to provide them money which took even longer to realize the liquid money for the transport services. Also, only the ones doing big projects could really see the face of profit; others usually did not see it.
With the introduction of automation and software controlled systems, both inbound and outbound transport of goods have become easier and much more organized. Transport service providers like Trukky have launched a whole new system to truck booking online on their website and also on the mobile devices. With this system in place, the time taken for booking a truck for full/part load has become half of what it used to be. The same applies for each delivery. This has enhanced customer satisfaction thus building a reputation for the company.
Also, with excellent GPS facility the entire process has become transparent where the suppliers and the customers feel safe about their goods. The status of supply and delivery can be traced all the time thus eliminating any kind of anxiety regarding delivery. It is quite easy to book a truck online with the updated online system and you will get a vehicle and a driver within minutes. This saves time and also money because you will not have to contact any middleman. It has improved communication among departments and customers as well as put the control of delivery in the hands of the transport service providers which makes better sense.
Everything happens in real-time and that is why time and cost can be saved. When you book a truck online through their website or app, you won’t have to wait long because the driver will directly report from the place of last delivery. Also, their doorstep delivery ensures safer delivery within a short span of time and with affordable cost. From the perspective of the driver, Trukky has created revolution because they are better paid than offline channels. The drivers are connected with the call center all the while they are driving thus being constantly updated on their booking appointments. All, in all the challenges in transport service have been eliminated through the integrated system of Trukky